Cancellation policy

At GLOWIER E SERVICES, we understand that sometimes plans change. If you need to cancel your order, we're here to assist you. Please read our cancellation policy below for more details.

Eligibility for Order Cancellation:

  • Orders can be canceled only before they are shipped.
  • Once your order has been processed or shipped, it cannot be canceled. However, you may be able to return the item(s) once they are delivered, following our https://glowiereservices.com/shop/return-policy.

How to Cancel an Order:

  1. To cancel your order, please contact our customer service team as soon as possible at support@glowiereservices.com.
  2. Provide your order number and request to cancel your order.
  3. If the order has not yet been processed, we will cancel it and issue a full refund.

Refund Process:

  • If your order is canceled successfully before shipping, a full refund will be issued to your original payment method.
  • Please allow [number of days, e.g., 5-7 business days] for the refund to reflect in your account.

Late Cancellations:

  • If your order has already been processed or shipped, we may not be able to cancel it. However, you can return the product upon delivery, as per our [Return Policy].

Order Modifications:

  • If you need to change details such as the shipping address or product selection, please reach out to us immediately. Changes can be made only before the order is shipped.

Thank you for shopping with GLOWIER E SERVICES. If you have any questions or need assistance with your order, feel free to contact our support team.